I received my order last week and I put the snail on my shelf. Today when I looked at it closely, the tag was off. It’s just taped on the snail pretending it’s a new item. Very disappointed!
Hello, we are sorry you feel disappointed. Unfortunately, sometimes tags fall off and are reattached with tape. This is better than putting holes in the item with a different attachment. We would never sell an item 'pretending' to be new. We hope you love Steve Snail for years to come. ~Kelly